Overview
At FIT & FASHIONS, we are committed to providing you with high-quality clothing and a satisfying shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Eligibility for Returns
- To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it.
- It must also have all original tags attached and be in the original packaging.
- Certain items are exempt from being returned, such as intimate apparel items.
Return Period
- You have 14 days from the date you received the item to initiate a return.
Return Process
- To initiate a return, please contact our customer service at customer service info@fitandfashions.com with your order number and the reason for the return.
- Once your return request is approved, you will receive a return shipping label and instructions on how to send your item back to us.
Refunds
- Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.
Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless the return is due to an error on our part (e.g., you received an incorrect or defective item).
Exchanges
Exchange Process
- Exchange is only possible if there is issue in size (length/waist). To initiate an exchange, please contact our customer service at customer service info@fitandfashions.com with your order number and the reason for the exchange.
- Once your exchange request is approved, you will receive instructions on how to send your item back to us.
Exchange Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable unless the exchange is due to an error on our part (e.g., you received an incorrect or defective item).
Contact Us
If you have any questions about our return and exchange policy, please contact us:
Email: info@fitandfashions.com
Phone: +92 316 4965876